What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Error code PE043

Votes:

0

Your Vote:

Up

Down

Hello, Since we update our PRTG on premise server, we have 8 new errors PE043. Can you help us?

network-card pe-code pe043 prtg-update

Created on Nov 1, 2019 1:36:08 PM by  MediactiveNetwork (0) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

Hello,

This error is related to the Network card change, probably by changing the server. "Network card not found (code: PE043)" This only applies to the Windows Network Card sensor. The WMI query for network traffic knows only one way to identify a network adapter: by its name. Unfortunately, this name is altered by Windows now and then. At the moment, the only thing you can do is to create a new sensor with the new name. You can try to create these sensors again now in the new server to see if the new sensors work better.

More information about these errors in this kb article If you need additional assistance you can contact us at [email protected]

Created on Nov 2, 2019 12:16:54 AM by  Jonathan Mena [Paessler Technical Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.