What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

WMI Sensor - Windows Print Queue Sensor - RPC server is unavailable

Votes:

0

Hello PRTG Support,

i get the Error below when i try to add the Windows Print Queue Sensor to our Print Server to watch the Print Jobs. The Server is Domain member and the Domain Cred are being saved in parent Object in PRTG and working probably. The PRC Service is running and our FW is configured correctly. We are able to watch other Services on the same Server such as WMI Memory, WMI CPU, WMI DISK Space, Print Spooler Service etc.

Is there any know issues with this sensor, does it require special permissions or special port...?

Could not create the sensor Windows Print Queue on device.

An exception occurred while creating the Print Server object. Win32 error: The RPC server is unavailable.

Thanks you in advanced for your help and support

add-sensor print-queue rpc wmi

Created on Nov 6, 2019 11:18:19 AM



1 Reply

Votes:

0

Hello there,

Thank you for your post.

Since we need to look into this issue further, we will continue the case in a support ticket.

Created on Nov 6, 2019 11:52:54 AM by Sasa Ignjatovic [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.