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EFT server not discovered

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I am trying to create a sensor that will detect the status of the Globalscape EFT Server service. However, when I try to add the sensor the service just does not show.

prtg snmp wmi-service

Created on Nov 7, 2019 5:26:59 PM by shapra (0) ●1



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Hello,

When you try adding the WMI Service sensor to this device, does it show any of the services running on the host, or does it just not show the EFT Server service?

Is it possible it's not running as a service, but as a process?

Benjamin Day
Paessler Support

Created on Nov 8, 2019 1:43:57 AM by Benjamin Day [Paessler Support]



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It shows all the services(running/stopped) except for the EFT Server service.

Created on Nov 8, 2019 4:00:54 PM by shapra (0) ●1



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Actually, none of the services are showing.

Created on Nov 8, 2019 7:28:18 PM by shapra (0) ●1



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Please consider this issue resolved. The problem was a typo in the IP address of the parent sensor.

Created on Nov 8, 2019 7:50:03 PM by shapra (0) ●1



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