What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Notifications only if all sensors in a group are down



Hi there! I'm trying to get PRTG to only notify if ALL of the sensors are down in a group. For example, I have 2 devices per group, but I want to have a MS Teams & Email notification when both Devices are offline.

devices groups notifications prtg

Created on Nov 8, 2019 6:01:27 PM

1 Reply

Accepted Answer



Hello there,

Thank you for your post.

Notifications can not be set to trigger only when all sensors are down. However you may be able to create a workaround by using the Factory Sensor or the Business Process Sensor. For this you could set up a Ping sensor on each device, and monitor with the Factory sensor or the Business sensor if all the Ping sensors are up (the assumption is that if the Ping sensor is down other sensors would be down as well). You could then have a notification trigger for the Factory sensor (or Business sensor), so that you get notified once all Ping sensors are down.

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Nov 11, 2019 8:08:04 AM by  Sasa Ignjatovic [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.