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Setting up a report question.




I've been tasked with setting up a report in PRTG to send out a summary e-mail when a server goes down and when it comes back up with all the details of the incident.

How do I go about this?

Thank you for your time.

prtg reports snmp

Created on Nov 22, 2019 4:41:35 PM

1 Reply



Hello there,

I think for this kind of detail you need to manually send an "incident report" emai about what was going on. PRTG does not recognize what is being undertaken to fix some issue that lead to down sensors and then wraps that up in an incident report.

Kind regards,


Created on Nov 25, 2019 2:57:58 PM by  Erhard Mikulik [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.