What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Problem with specific device snmp

Votes:

0

Dear, good afternoon we have a device that most of the sensors is via SNMP where they worked perfectly and according to the client there was no change in the equipment, the sensors work and then stop and then work again, getting several alerts on monitoring, causing wear on the internal staff, the sensors work, collect data and over time give error with the following message

"intraffic = No such instance (SNMP error # 223) outtraffic = No such instance (SNMP error # 223) inerrors = No such instance (SNMP error # 223) outerror = No such instance (SNMP error # 223) indiscards = No such instance ( SNMP error # 223) outdiscards = No such instance (SNMP error # 223)"

soon after normalizes with ok message and then alarms again

snmp-error#2003 snmp-traffic traffic

Created on Dec 23, 2019 7:26:53 PM



1 Reply

Votes:

0

Dear Daniel,

please use the SNMP Tester to check the available OIDs needed for those additional channels when the sensor is in the error status.

Since even the normal intraffic/ outtraffic OIDs seem to be missing, there appears to be a general issue with the device sometimes not responding to SNMP. Sometimes it helps to restart its SNMP Agent, or to reboot it.

Created on Dec 24, 2019 3:17:23 PM by Arne Seifert [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.