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How does PRTG get 'System Information'?

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I checked some devices and the imported system information but only some of System information are gathered ( Hardware, Software).

How does PRTG get 'System Information'? Is it possible to collect by SNMP only without WMI?

What kinds of devices PRTG can collect 'System Information'?

device snmp system-information wmi

Created on Dec 26, 2019 3:40:51 AM by Jonathan_Jung (8) ●2



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It uses both to retrieve the information. Installed Software, Hardware, OS information, running services, running processes. You can only use it as a whole, neither protocol can be disabled. It's looking for general information via WMI and at standard SNMP OIDs. SNMP will retrieve way less data, though (as not everything is exposed).

Created on Dec 26, 2019 9:45:09 AM by Stephan Linke [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.