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Unexpected Cloud Error. (code: PE253)



I have some web services hosted on AWS and use cloud http sensor to monitor. Yesterday all cloud http sensors showed the same error message [Unexpected Cloud Error. (code: PE253)] Http sensors for these host are normal at the same time What could be the problem?

cloud-http pe253 prtg-network-monitor

Created on Jan 10, 2020 2:43:49 AM

1 Reply



Hey mingshunlai,

The issue with Cloud HTTP sensors showing error code PE253 was an issue on our side. We already fixed it.

If the sensors does not revert back to a normal state automatically, please wipe your DNS cache on the Core Server (or respective Remote Probe) in the CMD with ipconfig /flushdns

Best regards,
Sven Roggenhofer [Paessler Technical Support]

Created on Jan 10, 2020 7:47:09 AM by  Sven Roggenhofer [Paessler Technical Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.