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Notifications when remote probe becomes disconnected



When I have a main site with PRTG core server and several remote probes, then internet becomes disconnected.

- Will the remote probe have some mail notification capabilities? - Notifications only comes from core server? - Can I see current monitoring locally on a remote probe? (when I don't have access to the remote probe)

Thanks in advance,

notification-email prtg remote-probe visualization

Created on Jan 15, 2020 3:17:59 PM

1 Reply



Hello Christian,

Thank you for your post.

Remote probes do not have do not have a GUI, they only collect the data and send it to the PRTG core server. Since the processing of the data is done by the core server, the notifications can only be sent by it. If a remote probe is disconnected, it will continue to collect sensor data (for up to 500.000 sensor results), and send it to the core server once the connection is re-established.

For more information about how remote probes work please see this article.

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Jan 16, 2020 10:03:18 AM by  Sasa Ignjatovic [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.