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DOWN states of Remote Probes

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Hello, we're using PRTG Network Monitoring for a small department of a company that is operating world wide. The department is a client of us. There are plenty Firewall Rules and separeted Networks.Therefore we need to monitor each PC with a Remote Probe. Normally there is no problem in using the Remote Probe for the pcs because they are ment to run 24/7. Regardless of that we have to reboot them now and then for security patches et cetera. The reboots leads in an immediate down status of the remote probe.

Is it possible to configure the remote probe so that its behaviour its the same like the "If a Sensor Query Fails" setting ? We want to prevent that a reboot sets the remote probe immediate in the down state and sending an email for that. Ideally PRTG shows in the first 5 minutes of disconnection of the remote probe the state "warning". After 5 more minutes the status changes to "down".

remote-probe state status

Created on Jan 20, 2020 9:30:06 AM by  Julian Martucci (0) 2



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Hello Julian,

The option "If a Sensor Query Fails" is also available in the settings of the probe health sensor. Also, this article may also be of interest for you: Can disconnected remote probes be classified as "not an alarm" ?

Created on Jan 20, 2020 11:08:41 AM by  Timo Dambach [Paessler Support]



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