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Ping sensor frequency




We have just added all our Paxton Net2 door controllers to PRTG with only a ping sensor on them.

The default is 1 minute, but i've changed the frequency of the parent group down to 15 minutes, as the Net2 boxes all beep when receiving a ping. (If you set a ping -t going in cmd.exe the Net2 boxes beep constantly when the ping arrives every second)

However the boxes are beeping every 30 seconds, despite the settings being 1 minute or 15 minutes.

I have paused the Ping sensor on my office door which has stopped the 30 second beeping, so it's definitely the ping sensor or the device itself. (We have no other sensors on these devices, so pausing the ping sensor automatically pauses the parent)

Is there anything we can do to stop the 30 second ping when it's set to 15 minutes?


frequency ping ping-sensor

Created on Jan 22, 2020 3:42:19 PM

1 Reply

Accepted Answer



Hi there,

Please note, that the ping sensor does not inherit the interval from the parent device, if it got added by the default autodiscovery. Instead it will be 30 seconds.

You can change this directly in the settings of the Sensor.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Jan 23, 2020 10:58:50 AM by  Birk Guttmann [Paessler Support]

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