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Map monitoring session time



I am looking for the way in which the session does not close. I am using a TV to show a map of PRTG and from time to time the session closes. Although, I made the map public, it closes. There is a way to solve this that is not "Keeps the user session started even for a longer period of inactivity." Thank you

maps monitoring prtg session timeout

Created on Feb 10, 2020 3:35:19 PM

1 Reply




You can change the Automatic Logout Time in the "Website"-section at "Setup > System Administration > User Interface". However if you made the Map public and you are using the public link, you do not need to change this setting. Public Maps do not require a login, and therefore have no timeout.

If there is any timeout issue, please contact us directly at [email protected] and send us a screenshot of the issue, so we can take a closer look.

Kind Regards,
Timo Dambach
Paessler Tech Support

Created on Feb 11, 2020 9:51:01 AM by  Timo Dambach [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.