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Folder sensor - Oldest file question

Votes:

0

Hi,

We have a workflow where users are copying files to a shared folder on Server A and these files are automatically copied to Server B using a service/process on Server A. So the users drop the files on Server A and eventually they will get copied from Server A to Server B.

Unfortunately, the service which copies the files from Server A to Server B isn't very reliable and sometimes crashes. Therefore I have setup a Folder sensor in PRTG which monitor the oldest files in the shared folder. If a file in the shared folder is older than 6 hours, then PRTG throws an alert. This tells use that the copy service has crashed and we need to restart it.

The problem I am facing in my specific scenario is that PRTG seems to monitor the "Date modified" field of a file and not the "Date created". When the files are copied to Server A from the users, the "Date created" is modified to reflect the time and date at which the copy was done. "Date modified" is unchanged as the file was not modified; it was only created on Server A during the copy. So sometimes, PRTG will throw an alert because a file just got copied from a user to Server A. The "Date created" field for that file is less than a few minutes, but the "Date modified" is more than 6 hours old because it hasn't been modified since.

Is it possible to configure PRTG to look at the "Date created" field instead of "Date modified" for that specific sensor/channel ?

We are running PRTG 19.4.54.1506 under Windows if this is relevant.

Thank you,

Guillaume.

folder-sensor foldersensor prtg19 sensor

Created on Feb 21, 2020 8:38:04 PM



3 Replies

Votes:

0

Hi there,

I'm afraid, this option is not available and also not planned for the near future, since there are only few requests about this yet.

As workaround you can create a script or maybe apply a small change to the file while copying.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Feb 24, 2020 11:49:34 AM by Birk Guttmann [Paessler Support]



Votes:

0

Thank you Birk. I understand that the needs for this feature aren't high enough to justify the development of this in PRTG. I'll work on a script to fix this.

Thanks !

Created on Feb 24, 2020 4:52:33 PM



Votes:

0

Hi there,

Thank you for your understanding. If you want to, you can also share your script here for other customers.

Have a great day.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Feb 25, 2020 12:57:40 PM by Birk Guttmann [Paessler Support]




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