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Switching from online to offline License

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is it possible to switch from an online License? We have activated our product using an online license and the system has internet access at the moment.

We want to cut the system from the internet. Is it possible to switch the license to offline? is this switch needed? Will PRTG complain if we cut internet access?

license offline offline-activation prtg

Created on Feb 28, 2020 9:22:55 AM by  MZiebell (15) 1



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Hi there,

If your licensing information is correct at the moment (Setup | License), the connection to our activation servers is not needed. Your PRTG server will simply stay with this activation stamp. As soon as there are changes to your license you need to connect to our activation server or run an offline activation.


Kind regards,
Birk Guttmann, Tech Support Team

Created on Feb 28, 2020 12:04:24 PM by  Birk Guttmann [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.