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PRTG - Cisco AIR-WLC4404 - Cannot monitor



Hi All,

Cloned a working group and sensors for a WLC Cisco AIR-CT5508 for my AIR-WLC4404 Changed the ip address to the proper one. Created the snmp community string in the WLC

However the monitoring is not working

cisco-4404 monitoring prtg

Created on Feb 28, 2020 2:52:41 PM

6 Replies



Hey INKally,

Do you already know our prepared device template for WLC devices? If not yet done, please give it a try.

Best regards,
Sven Roggenhofer [Paessler Technical Support]

Created on Feb 28, 2020 7:20:59 PM by  Sven Roggenhofer [Paessler Technical Support]



Hello Sven,

Unfortunately I cannot get access to the server file to add the mib file to the PRTG.

Actually I used the below OID in a SNMPcustom sensor to be able to receive the number of connected APs and clients:

  • Number of connected APs:
  • Number of Connected clients:

Could you provide me with the OID values for the Number of Connected Access Points and Number of Connected clients for the Cisco WLC 4404 model ?

Thanks to advise.

Created on Feb 29, 2020 12:09:06 PM

Last change on Mar 2, 2020 12:33:42 PM by  Sebastian Kniege [Paessler Support]



Hey INKally,

Please contact Cisco for the very right OIDs in this case. The second one appears to be used for:

This object specifies the count of AP's that are connected with WLC



Created on Mar 2, 2020 12:46:31 PM by  Sebastian Kniege [Paessler Support]



Hello Sebastian,

Very well. Thank you for your assistance.

Best Regards, Ally

Created on Mar 3, 2020 4:47:58 AM



Hello All

Admin did in fact extract the prepared template MIBs in the required folder locations as per confirmation obtained.

Now I tried to add custom sensors with the below OIDs:

1. Object ciscoLwappDot11ClientMIB OID

2. Object ciscoLwappApMIB OID

However I am now getting error " Error: #N SNMP_EXCEPTION_NOSUCHOBJECT222 ". Can you help ?

At the same time, after extracting the MIBs, should I be getting to choose different WLC components when looking for sensors ?

Many thanks, Ally

Created on Mar 25, 2020 9:25:46 PM



Hello Ally,

Both OIDs (here and here) are just module identities and no unique OID. The ones here are table identifiers and can't be used in a SNMP Custom sensor.

Please check what OID you need precisely. In case you need further assistance, please feel free to contact us via email to [email protected] for further communication.


Created on Mar 26, 2020 3:17:41 PM by  Sebastian Kniege [Paessler Support]

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