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dependency sensors disappeared



Hello, there. I'm new to here. When a device's master sensor(PING) is down during a day, related child sensors are all disappeared. I naviagted PRTG's menus, but cannot find any configuration about this. Is it possible turn off this option, or do I have to disable all dependencies?

dependency disappear sensor

Created on Mar 6, 2020 8:39:17 AM

2 Replies



Hi there,

If a ping sensor is created by the default autodiscovery, it is configured as master object for this device. This means that all sensors get paused if the ping gets down.

In order to change this behavior, please switch to the settings of the ping sensor. In the section Schedules, Dependencies, and Maintenance Window you can switch the Dependency Type to Use parent.

For more information about dependencies, please check this article.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Mar 6, 2020 11:28:02 AM by  Birk Guttmann [Paessler Support]



Paused related sensors is good, but disappeared was my problem. However, It's all back When each PC turned on and PING is up. So my problem has sloved :)

Thank you for your answer.

Created on Mar 9, 2020 4:56:02 AM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.