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Adding packet sniffer sensor, says "No Network Adapters available".



I'm trying to add the packet sniffer sensor, but it it says "No Network Adapters available".

no-network-adapters-available packet-sniffer prtg

Created on Mar 13, 2020 11:05:56 PM

1 Reply




Please check whether NPCAP is installed at the server where the corresponding Probe is running. This engine is used by PRTG to capture the packets. If this engine is missing, the packet sniffer cannot work. You can also try reinstalling NPCAP. Afterwards, please restart the Probe and try to add the Sensor again.

Also do the NICs have both MAC and IP-Addresses set in their Windows NIC-Settings?

Kind Regards,
Timo Dambach
Paessler Tech Support

Created on Mar 16, 2020 8:07:24 AM by  Timo Dambach [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.