New Question
 
 
PRTG Network Monitor

Intuitive to Use.
Easy to manage.

300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free PRTG
Download >>

 

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

 

Top Tags


View all Tags


Adding packet sniffer sensor, says "No Network Adapters available".

Votes:

0

Your Vote:

Up

Down

I'm trying to add the packet sniffer sensor, but it it says "No Network Adapters available".

no-network-adapters-available packet-sniffer prtg

Created on Mar 13, 2020 11:05:56 PM by  cdimacali (0) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

Hello,

Please check whether NPCAP is installed at the server where the corresponding Probe is running. This engine is used by PRTG to capture the packets. If this engine is missing, the packet sniffer cannot work. You can also try reinstalling NPCAP. Afterwards, please restart the Probe and try to add the Sensor again.

Also do the NICs have both MAC and IP-Addresses set in their Windows NIC-Settings?

Kind Regards,
Timo Dambach
Paessler Tech Support

Created on Mar 16, 2020 8:07:24 AM by  Timo Dambach [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.