What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

VMware Host Performance (SOAP) - Wrong values returned by some channels

Votes:

0

Your Vote:

Up

Down

Hi, we are trying to monitor disk performance on our VMware ESXi 6.7 hosts.

We configured the connection to our vCenter appliance and added some "VMware Host Performance (SOAP)" sensors.

For all of these sensors, the following channels return wrong values:

  • Datastore total ReadLatency
  • Datastore total WriteLatency
  • disk.deviceLatency
  • disk.kernelLatency

Most of the time we get a value of 0, that is not coherent with the data observed with VMware instruments (vCenter monitoring, esxtop).

Our PRTG version is "PRTG Network Monitor 20.1.56.1547 x64".

Could you please help us?

Thank you.

prtg vmware vmware-esxi vmware6

Created on Mar 16, 2020 1:49:50 PM by  netacom (0) 1

Last change on Mar 17, 2020 1:10:03 PM by  Stephan Linke [Paessler Support]



1 Reply

Votes:

0

Your Vote:

Up

Down

Hi,

Other channels are indeed reporting correct values? Like, are they updated at all? What's the patch level of the ESXi hosts?

Created on Mar 17, 2020 1:13:00 PM by  Stephan Linke [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.