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PRTG create report cause High CPU usage



I would like to ask about the schedule of building the report, which will cause High CPU status, whether there are related configurations that can be adjusted or this is a BUG issue, because our monitoring chart will be broken. We produce the report on the first of every month. Only this day will have this situation.

prtg prtg-network-monitor reports

Created on Mar 18, 2020 5:47:01 AM

1 Reply



Hi there,

The performance load of a report is usually related to the amount of result it includes. Which means, how many sensors for which time span should be included.

Please also make sure that the access to this data is not interferred by any security software. Please make sure to create exceptions for the PRTG processes and data folders:

Default directories for Folders:
C:\Program Files (x86)\PRTG Network Monitor
C:\ProgramData\Paessler\PRTG Network Monitor

Default directories for Processes:
C:\Program Files (x86)\PRTG Network Monitor\64 bit\PRTG Server.exe
C:\Program Files (x86)\PRTG Network Monitor\PRTG Probe.exe

Kind regards,
Birk Guttmann, Tech Support Team

Created on Mar 18, 2020 1:53:01 PM by  Birk Guttmann [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.