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Backup email monitoring through Office 365

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I currently have a PRTG set up in our local netwerk to monitor the backup mails we get on our office 365 mailbox. Our Office 365 is hosted in the cloud and I am having some troubles setting up a device/sensor for this.

I want the sensor to notify me if an email is different from the normal emails (for instance 4 vm's and their names)

I cannot seem to figure out how a device is setup to monitor the mailbox of an Office 365 cloud enviorement

Does anybody know if there is an extended manual explaining this? or maybe some helpful tips. My own knowledge of PRTG is very limited as this is the first setup i am making using PRTG.

device imap office365

Created on Apr 2, 2020 9:47:43 AM by  Kevin Bien (0) 1



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Hello Kevin,

Thank you for your post.

Unfortunately, we do not have a dedicated guide for how to set up Office 365 monitoring. The basic procedure is:
1) Create a device in PRTG with address (IP or DNS) of your mailbox server.
2) Add a sensor to this device. A IMAP Sensor should fit your requirements.


Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Apr 3, 2020 6:33:05 AM by  Sasa Ignjatovic [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.