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How to diferentiate notifications times for same type of devices

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Hi Everyone!

We are new to PRTG and we're facing a challenge to have different notification times for one same device type.

For example, we have 10 sensors for ping where we want to be notified for 5 of them only if they're down for 5 mins and other 5 only if they're down for at least 10 mins.

What's the best practices for this kind of thing?

Best, Eduardo Ellery

notifications sensors time

Created on Apr 9, 2020 1:20:57 PM by  eduardo_ellery_ntsec (10) 1



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Hello Eduardo,

We appreciate your contact. There are multiple ways:

  • You can break the inheritance on the Notification Trigger pages and create a new trigger for each individual sensor.
  • You can create a library and filter for sensors of your choice. For instance a filter by sensor type, or a filter for a particular tag. You can then click on the notification tab of the library itself to define when the notification should be sent out.

Kind regards,
Felix Saure, Tech Support Team

Created on Apr 10, 2020 9:35:19 AM by  Felix Saure [Paessler Support]



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Hi Felix!

Which training resources like video, courses, tutorials you can suggest to learn those kind of things?

Created on Apr 10, 2020 4:41:50 PM by  eduardo_ellery_ntsec (10) 1



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Eduardo,

Notifications in PRTG

Libraries in PRTG

Check these out, and if you have questions about your issue, you might open a support ticket.

Thanks!

Benjamin Day
Paessler Support

Created on Apr 10, 2020 5:21:29 PM by  Benjamin Day [Paessler Support]



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