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Is it necessary to download a new probe setup for every installation?

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We know that the probe setup include the prtg server required key: " _key_{000000}". If we have multiple remote probe do we have to download a different setup for each of them or just once.

key remote-probe setup

Created on Apr 14, 2020 7:22:36 AM by  Mohamed BARO (0) 1



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Hi mbaro,

In this case, I recommend to use one of the following options:

  • Open the Web Interface on each server where a Remote Probe should be installed and download the installer each time (in this way a new key will be generated for every server)
  • Navigate to "YourCoreInstallationPath\PRTG Network Monitor\webroot\public" and copy the file "PRTG_Remote_Probe_Installer.exe". Afterwards, you can use this file for every installation (since this file is not connected to a key).

Created on Apr 15, 2020 6:12:36 AM by  Moritz Heller [Paessler Support]



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Hi there,

If I understand you correctly, then you are interested to connect existing Remote Probes with a new Core Server? If so, this is possible and if the versions are not the same, the Core Server should distribute the new version installer. If this is not the case, please explain your request in detail.

Created on Apr 14, 2020 10:32:49 AM by  Moritz Heller [Paessler Support]



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We want to deploy new remotes probes with the core server. Doing so we know that we have to download the probe installer from the admin interface. This one will let us download the setup with the generated _key{XXXX}. But what about deploying the probe on multiple sites. Do we have to download one version for each site or the unique same setup file with _key{XXXX} can be installed several times on multiple site without generating a new one

Created on Apr 14, 2020 11:09:52 AM by  Mohamed BARO (0) 1



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Hi mbaro,

In this case, I recommend to use one of the following options:

  • Open the Web Interface on each server where a Remote Probe should be installed and download the installer each time (in this way a new key will be generated for every server)
  • Navigate to "YourCoreInstallationPath\PRTG Network Monitor\webroot\public" and copy the file "PRTG_Remote_Probe_Installer.exe". Afterwards, you can use this file for every installation (since this file is not connected to a key).

Created on Apr 15, 2020 6:12:36 AM by  Moritz Heller [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.