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Public map asks for user and password




I have a problem with the public map of PRTG. I am using Firefox to display a map of PRTG. The necessary settings for public access are set up. Now the access is working but after a while the map wants login data from me.

What can I do? Many thanks to everyone who takes the time to help me.

Best regards from Konstanz (Germany)

PRTG Network Monitor x64 Microsoft Windows Server 2016 Standard (10.0 Build 14393), 8 CPUs (8x x64 Model 158 Step 9), code page "Windows-1252", on "FTS PRAID EP420I SCSI DISK DEVICE

login maps prtg public

Created on Apr 21, 2020 8:31:43 AM

Last change on Apr 22, 2020 4:02:02 AM by  Sven Roggenhofer [Paessler Technical Support]

1 Reply




How long does it take until the credentials are requested? Does this issue also occur when using the private/incognito mode of your browser? This way we can ensure that no plugins or cookies are interfering.

Created on Apr 22, 2020 6:15:37 AM by  Timo Dambach [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.