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ESXI hosts permanent waring

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ESXI hosts have permanent waring:

``Unknown. 168 elements return a unknown state: Power Supply 5 Power Supplies - unknown; Battery 1 Megacell Status: Failed - unknown; Disk or Disk Bay 1 C3 P1I Bay 5: Rebuild Aborted - unknown; Disk or Disk Bay 1 C3 P1I Bay 5: Rebuild In Progress - unknown; Disk or Disk Bay 1 C3 P1I Bay 5: In Failed Array - unknown; Disk or Disk Bay 1 C3 P1I Bay 5: In Critical Array - unknown; Disk or Disk Bay 1 C3 P1I Bay 5: Parity Check In Progress - unknown; Disk or Disk Bay 1 C3 P1I Bay 5: Predictive Failure - unknown; Disk or Disk Bay 1 C3 P1I Bay 5: Drive Fault - unknown; Disk or Disk Bay 2 C3 P1I Bay 6: Rebuild Aborted - unknown; Disk or Disk Bay 2 C3 P1I Bay 6: Rebuild In Progress - unknown; Disk or Disk Bay 2 C3 P1I Bay 6: In Failed Array - unknown; Disk or Disk Bay 2 C3 P1I Bay 6: In Critical Array - unknown; Disk or Disk Bay 2 C3 P1I Bay 6: Parity Check In Progress - unknown; Disk or Disk Bay 2 C3 P1I Bay 6: Predictive Failure - unknown; Disk or Disk Bay 2 C3 P1I Bay 6: Drive Fault - unknown; Disk or Disk Bay 3 C3 P1I Bay 7: Rebuild Aborted - unknown; Disk or Disk Bay 3 C3 P1I Bay 7: Rebuild In Progress - unknown; Disk or Disk Bay 3 C3 P1I Bay 7: In Failed Array - unknown; Disk or Disk Bay 3 C3 P1I Bay 7: In Critical Array - unknown; Disk or Disk Bay 3 C3 P1I Bay 7: Parity Check In Progress - unknown; Disk or Disk Bay 3 C3 P1I Bay 7: Predictive Failure - unknown; Disk or Disk Bay 3 C3 P1I Bay 7: Drive Fault - unknown; Disk or Disk Bay 4 C3 P1I Bay 8: Rebuild Aborted - unknown; Disk or Disk Bay 4 C3 P1I Bay 8: Rebuild In Progress - unknown; Disk or Disk Bay 4 C3 P1I Bay 8: In Failed Array - unknown; Disk or Disk Bay 4 C3 P1I Bay 8: In Critical Array - unknown; Disk or Disk Bay 4 C3 P1I Bay 8: Parity Check In Progress - unknown; Disk or Disk Bay 4 C3 P1I Bay 8: Predictive Failure - unknown; Disk or Disk Bay 4 C3 P1I Bay 8: Drive Fault - unknown; Disk or Disk Bay 7 C3 P1I Bay 3: Rebuild Aborted - unknown; Disk or Disk Bay 7 C3 P1I Bay 3: Rebuild In Progress - unknown; Disk or``

Server info: ProLiant ML350 Gen9 System ROM P92 v2.40 Intel(R) Xeon(R) CPU E5-2609 v3 @ 1.90GHz 752369-081 DIMM DDR4 Smart Array P440 Controller

If you need more info, please tell me. Thanks for answer!

error hp prtg unknown vmware-esxi

Created on Apr 23, 2020 9:46:15 AM by  ruspetro (0) 1

Last change on Apr 23, 2020 12:09:55 PM by  Felix Wiesneth [Paessler Support]



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Hi there,

From our experience these warnings are transmitted by the CIM services from the target deivce. Mostly the reason is that the CIM service does not receive information from the drivers. Some updates of the vCenter change the internal way how the vendor specific drivers (Dell, HP...) communicate with the vCenter via CIM. I would ask you to set in the Settings of the sensor the option to ignore these warnings. This option is available since our version 20.1.57.xxx


Kind regards

Felix Wiesneth - Team Tech Support

Created on Apr 23, 2020 12:43:13 PM by  Felix Wiesneth [Paessler Support]



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