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Android Push Notifications only show last notification

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Hi,

Wondering if this is a PRTG or Android limitation: On my Android phone I am only getting the latest push notification showing up, any previous notifications are not shown (like its overwriting it). Not helpful in the situation if I get an error from one sensor, then moments later a warning from a different sensor. My iPhone has a history of all the notifications, so I can least scroll through the lot on that phone.

FYI: Samsung Galaxy 10e, Android 10

Regards Damien

android prtg push-notifications

Created on May 5, 2020 1:33:46 AM



4 Replies

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Hi Damien,

Thank you for the KB thread.

I believe what you would like to have previous notification appear on the "Drawer" under Android. To achieve this, please do the following: - open the PRTG App - click the three dots in the upper left corner - scroll down and click "Settings" - open the "Push Notifications"-option - set "Show" to "As many as possible"

This will save all received notifications under the Drawer by swiping down on your android device.

Thanks.

Created on May 5, 2020 6:07:20 AM by Chan Siau Hen [Paessler Technical Support]



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thanks, this fixed it.

Created on May 5, 2020 7:02:28 AM



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Spoke too soon. It seemed it work once, then not. I'll reboot the phone, but is there anything else I may need to check?

Created on May 7, 2020 12:28:09 AM



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Hi Damien,

Thanks for the feedback. I will send you an email shortly because we need more information to further check on this.

Thanks.

Created on May 8, 2020 9:15:43 AM by Chan Siau Hen [Paessler Technical Support]




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