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PRTG does not update automatically, why?




PRTG has not accepted automatic updates for a while.

We need to download the version and perform the installation manually.

Is there any reason why this occurs?

We have no problem running it manually, we just want to understand why it doesn't work anymore.

Thank you.

auto-update prtg version

Created on May 12, 2020 12:10:24 PM

1 Reply




There are no general issues known regarding the Auto-Update. Is your server able to contact our corresponding update servers?

Created on May 13, 2020 8:47:55 AM by  Timo Dambach [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.