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Twilio SMS integration?



We are working on expanding our notifications so that we can have a tiered notification system and we have decided to work with SMS notifications. We use Twilio for SMS notifications to our clients, and with that being a provider we already use I am trying to work out how to integrate to it, that said I have never done anything with Twilio personally. I was looking to see if there was any insight or if anyone has used them and how?

notifications prtg sms-notification

Created on May 12, 2020 8:56:44 PM

1 Reply



Hi there,

SMS provider usually have an API that can be used to send different types of SMS. You can use this API to send SMS notifications in PRTG. Therefore, please navigate to Setup | System Administration | Notification Delivery.

In the SMS delivery section you can define the API call. Here an example:


The placeholders %SMSNumber and %SMSText will automatically get replaced with the corresponding information from PRTG.

Kind regards,
Birk Guttmann, Tech Support Team

Created on May 13, 2020 9:21:27 AM by  Birk Guttmann [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.