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prtg desktop memory usage is high

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Hello.

I started getting warnings from the local probe about low memory.

The culprit was prtg desktop that took 50% of total memory (2gb). Just sitting there doing nothing useful.

Is there an option to not run desktop?

prtg 20.1.55.1775

Thanks, Duarte Darreira

local-probe memory prtg-desktop

Created on May 14, 2020 2:18:46 PM by  Duarte Carreira (1) 1



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Hi,

You can uninstall the PRTG Desktop App on your Core Server System.


Kind regards,
Marijan Horsky, Team Tech Support.

Created on May 15, 2020 8:03:38 AM by  Marijan Horsky [Paessler Support]



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Upvote.

PRTG Desktop on my small environment (80 sensors) took up 5Gb of RAM being in the tray. No errors, no warnings occurred for weeks. The latest update (21.9.0) didn't solve the leakage.

Created on Nov 8, 2021 8:20:53 AM by  Artem Rozhkov (0) 2



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Hey,

After uninstalling the Desktop App on your core server helps to solve the issue?

Created on Nov 10, 2021 2:35:59 PM by  Marijan Horsky [Paessler Support]



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Hey,

After uninstalling the Desktop App on your core server helps to solve the issue?

Created on Nov 10, 2021 2:36:00 PM by  Marijan Horsky [Paessler Support]



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Just noticed that 22.7.0 and it's preceeding version seems to use nearly all the memory available over a short time. This happens on all devices but was not previously until the latest 2 versions.

Is this a known issue? When stopping this from the taskbar etc memory returns to expected levels.

Created on Jun 14, 2022 10:31:57 AM by  rperryn23 (0)



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An older version, 22.3.0 does not appear to have this issue

Created on Jun 15, 2022 12:26:03 PM by  rperryn23 (0)



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Hello,

We need to check with our developers if this is a bug or a known issue. Therefore, please open a ticket for our Technical Support via [email protected] so that we can analyse this issue further.

Created on Jun 20, 2022 8:13:43 AM by  Marijan Horsky [Paessler Support]



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