What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Manage a MacOs (High Sierra) with SNMP using PRTG web



Hello, actually am using the PRTG web version but i cant find a way to manage my MacOs (High Sierra) on my LAN with SNMP. I tried to add a new device on the PRTG monitor with the private ip ( and tried the ping sensor, but nothing happens (i got no response). My Macbook is running the snmp daemon, and is using this configuration: https://wissensbank.ch/2019/02/12/configure-snmp-service-on-mac-osx-sierra/

So, could you please help me to add my LAN device in the monitor and then show my how to manage it with SNMP?

device macosx snmp web-interface

Created on May 17, 2020 10:05:31 PM

1 Reply



Hi there,

I'm afraid PRTG only supports SNMP only for reading device information. What exactly do you plan on managing with SNMP and your MAC?

In case even the PING Sensor isn't working, SNMP won't either as the probe isn't reaching the Macbook. First please check the general connection and if the Probe is able to reach your macbook. Please also check the firewall settings on your macbook.

Kind regards,
Andreas Günther
Tech Support, Paessler AG

[email protected]

Created on May 18, 2020 12:38:20 PM by  Andreas Günther [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.