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Sensor Configuration - Inquiry




We noticed that some of our ping sensors have the following properties: 1. Downtime 2. Ping time 3. Maximum 4. Minimum 5. Packet loss

Whereas some of our ping sensors only have the following properties: 1. Downtime 2. Packet loss

I believe it has something to do with the version of the PRTG when the sensor was created? Kindly correct me if I'm wrong. Is it possible to configure our current sensors to have the 5 properties of the ping sensors without recreating the sensor? This is to avoid deletion of the sensor's previous data.

Regards, Gab

downtime ping sensor

Created on May 19, 2020 6:49:25 AM

1 Reply




You need to create the affected sensors again as it is not possible to change the desired setting. Furthermore, you can keep the data of the affected by pausing the sensors and not deleting them.

Created on May 19, 2020 7:02:40 AM by  Marijan Horsky [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.