What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Device not returning OID values to PRTG SNMP Tester

Votes:

0

Your Vote:

Up

Down

Hi - trying to make use of MIB Importer and SNMP Tester to create new sensors on our devices. Not having any luck so far. I'm using an HPE Aruba 2930M switch as my target device; have obtained the vendor MIBs and imported using the MIB Importer tool; but so far not getting an results when creating sensors against specified OIDs.

I started out with something standards-based, RFC1213 MIB - OID for 'if physical address'. I ran that single OID in the SNMP tester 'Walk' function and got this output:

----------------------- New Test ----------------------- Paessler SNMP Tester - 20.1.58 Computername: IT-007047 Interface: (192.168.0.2, 172.16.20.12) 5/21/2020 11:16:10 AM (8 ms) : Device: 10.10.72.20 5/21/2020 11:16:10 AM (16 ms) : SNMP v1 5/21/2020 11:16:10 AM (26 ms) : Walk 1.3.6.1.2.1.2.2.1.6 5/21/2020 11:16:10 AM (81 ms) : 1.3.6.1.2.1.2.2.1.6.1 = "€0àßn¿" [ASN_OCTET_STR] 5/21/2020 11:16:10 AM (181 ms) : 1.3.6.1.2.1.2.2.1.6.2 = "€0àßn¾" [ASN_OCTET_STR] 5/21/2020 11:16:10 AM (244 ms) : 1.3.6.1.2.1.2.2.1.6.3 = "€0àßn½" [ASN_OCTET_STR] 5/21/2020 11:16:10 AM (292 ms) : 1.3.6.1.2.1.2.2.1.6.4 = "€0àßn¼" [ASN_OCTET_STR] 5/21/2020 11:16:10 AM (342 ms) : 1.3.6.1.2.1.2.2.1.6.5 = "€0àßn»" [ASN_OCTET_STR] 5/21/2020 11:16:10 AM (391 ms) : 1.3.6.1.2.1.2.2.1.6.6 = "€0àßnº" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (439 ms) : 1.3.6.1.2.1.2.2.1.6.7 = "€0àßn¹" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (488 ms) : 1.3.6.1.2.1.2.2.1.6.8 = "€0àßn¸" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (539 ms) : 1.3.6.1.2.1.2.2.1.6.9 = "€0àßn·" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (606 ms) : 1.3.6.1.2.1.2.2.1.6.10 = "€0àßn¶" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (656 ms) : 1.3.6.1.2.1.2.2.1.6.11 = "€0àßnµ" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (707 ms) : 1.3.6.1.2.1.2.2.1.6.12 = "€0àßn´" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (757 ms) : 1.3.6.1.2.1.2.2.1.6.13 = "€0àßn³" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (807 ms) : 1.3.6.1.2.1.2.2.1.6.14 = "€0àßn²" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (855 ms) : 1.3.6.1.2.1.2.2.1.6.15 = "€0àßn±" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (902 ms) : 1.3.6.1.2.1.2.2.1.6.16 = "€0àßn°" [ASN_OCTET_STR] 5/21/2020 11:16:11 AM (950 ms) : 1.3.6.1.2.1.2.2.1.6.17 = "€0àßn¯" [ASN_OCTET_STR]

Any suggestions on what I'm doing wrong?

mibs oids snmp

Created on May 21, 2020 3:37:10 PM by  jkoelker (0) 1



1 Reply

Votes:

0

Your Vote:

Up

Down

Dear jkoelker,

it looks like the result format uses six octets (six bytes) while that mac address would be the hexadecimal representation (12 hexadecimals). PRTG does not support hexadecimal formats.

Created on May 22, 2020 10:40:29 AM by  Arne Seifert [Paessler Support]



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.