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PRTG Network Monitor

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how to monitor a modem that has no snmp configuration ?



thanks for the great support team, i'd love to continue using the software and go deep in it ,sometimes ,i face some problems:
i have huawei old modem ,has no snmp configuration in it , is there any way to monitor its services in PRTG ?


huawei prtg snmp

Created on May 22, 2020 6:50:53 PM

Last change on May 25, 2020 5:53:25 AM by  Moritz Heller [Paessler Support]

1 Reply



Hi there,

If you want to monitor the traffic of the router you can check whether the router supports flow. In this way, you can use one of our flow receiver Sensors (e.g our sflow Sensor). If flow is not supported, you can also use our Packet Sniffer Sensor. This Sensor monitors the traffic which is received by the Probe where the Sensor is added. Therefore, you need to mirror all traffic to one port which forwards the traffic to your probe.

However, if you want to monitor another metrics on your router, you need to check whether the router has some type of API. In this case, you can write a custom script and use it in our EXE/Script Sensor. If the router supports a REST API, you can also use our REST Custom Sensor.

Created on May 25, 2020 6:02:20 AM by  Moritz Heller [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.