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WMI sensors can't be read

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the last weeks I have the following problem

In my office network I have my PRTG monitoring computer and some other ones. In our datacenter, wich is in another location, anothe IPsegmet that is connected through a LAN2LAN VPN i have my servers that are monitorred over the last weeks every day more servers were not reachable for the probe I have checked firewall and antivirus setting for the remote machines but cannot find why they don't respond. also the WMI-test utility tells me that they are not reachable. all the local machines do respond well.

How can I make the remote machines accessible for WMI querying from my Probe?

prtg remote-ip-segment wmi

Created on May 25, 2020 4:52:33 PM



1 Reply

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Dear JanDirk,

for the WMI issues, please go through this article. It describes the prerequisites and serves as portal for further troubleshooting.

Created on May 25, 2020 7:08:34 PM by Arne Seifert [Paessler Support]




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