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Notification Triggers - exe program

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Notification Triggers - exe program didn't work i put the program exe in PRTG Network Monitor\Notifications\EXE and create Notification Triggers When Traffic Total channel is Above 1 Mbit/second for at least 60 seconds, perform SDN When condition clears after a notification was triggered, perform SDN SDN---> its my Notification

when condition occur nothing happen - program didn't work ?

execute-program notifications prtg

Created on May 31, 2020 7:39:32 PM



3 Replies

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Hi Huda,

Please check the remarks that it takes to execute a program via a PRTG notification. Please pay extra attention at the user access rights, because a program runs under the security context of the user running the PRTG service.

You can also check if the program is been executed through PRTG via "Logs | System Events | Notification Related" in PRTG's web interface.

Best,
Sebastian

Created on Jun 1, 2020 11:44:39 AM by Sebastian Kniege [Paessler Support]



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thank you the user was admin full access i got this :- Error sending "EXE": Timeout (Sensor/Source/ID: 1006/1006/1) in the Log. i didn't know what that mean ?

Created on Jun 1, 2020 6:38:56 PM



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Hi Huda,

Please contact us via email to [email protected] and provide us with a screenshot of the entire notification template and a screenshot of the notification related logs.

We need to further analyze this and it's going to be much easier with actual screenshots to further pinpoint the cause of it.

Thank you very much in advance.
Sebastian

Created on Jun 2, 2020 6:59:39 AM by Sebastian Kniege [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.