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Reuse PRTG License for a new environment

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I would like to ask the following question.

We currently have an environment that we are not using for production elements.

We would like to reuse the same license for a new environment in order to re-balance with production elements

Can we reuse the license of the environment that will be shutdown?

Kind regards, Pedro Cardoso

license-transfer new-server prtg

Created on Jun 10, 2020 12:00:39 PM by  Pedro Cardoso (0) 1



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Hello there,

A license can only be used on one system. If you want to use it on a new system, you need to deactivate it on the old one first. This is possible in Setup | License. Afterwards, you can activate the license on the new system and the old one will continue for 30 days. After this time span it gets limited to 100 sensors.


Kind regards,
Birk Guttmann, Tech Support Team

Created on Jun 10, 2020 12:42:57 PM by  Birk Guttmann [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.