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enable PRTG for external access



We would like to enable PRTG for external access so we can use the IOS smartphone app to monitor our infra? Currently we access it internally only.

What is the way to setup?


app smartphone web-interface

Created on Jun 15, 2020 11:06:58 AM

2 Replies



Hello there,

You need to publish the server so it is reachable for the corresponding devices. The most common possibilities are a VPN tunnel or using a proxy/firewall to forward the connection accordingly.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Jun 15, 2020 1:20:26 PM by  Birk Guttmann [Paessler Support]



You actually should add a reverse proxy in your DMZ, assuming VPN is an insufficient solution. Check the guide here: https://kb.paessler.com/en/topic/44613-using-windows-iis-as-ssl-proxy-for-prtg


Florian Rossmark


Created on Jun 15, 2020 2:52:06 PM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.