Impossible to duplicate a map

Hello,

I have only one map created within PRTG administration interface (version 20.2.59.1689+).

The 'clone' option (as described here) is missing at the end of the map's line.

See screenshot here. Is this a bug or did I miss something?

Thanks for help!

Thomas

duplicate maps prtg

Created on Jun 17, 2020 9:14:44 AM by Eaux de Vienne (0) ●1

7 Replies

Votes:

0

Your Vote:

Hi,

This is a known issue in PRTG and we're currently analyzing this issue.

Kind regards,
Marijan Horsky, Team Tech Support

Created on Jun 18, 2020 5:09:09 AM by Marijan Horsky [Paessler Support]

Votes:

0

Your Vote:

Thanks for your reply. I eventually managed to cope with this problem by installing the PRTG Desktop program.

Created on Jun 22, 2020 2:32:49 PM by Eaux de Vienne (0) ●1

Votes:

0

Your Vote:

Hi,

Could you please let me know if you can copy the desired map with the PRTG Desktop App?

Created on Jun 23, 2020 5:38:13 AM by Marijan Horsky [Paessler Support]

Votes:

0

Your Vote:

Yes indeed! The Clone option is available when you right-click the existant map.

>> See screenshot here.

Created on Jun 23, 2020 7:26:51 AM by Eaux de Vienne (0) ●1

Votes:

0

Your Vote:

Hi,

Thank you for checking this in the PRTG Desktop App.
Could you also send a screenshot of the missing clone option in the webinterface?

Created on Jun 23, 2020 7:51:05 AM by Marijan Horsky [Paessler Support]

Votes:

0

Your Vote:

See my initial post screenshot (the red circled part on the right of the screenshot).

Created on Jun 23, 2020 7:52:28 AM by Eaux de Vienne (0) ●1

Votes:

0

Your Vote:

Hi,

Could you please run the installer for the newest version again manually and check afterwards if the issue still occurs? You can download the newest version here.

Created on Jun 23, 2020 9:24:19 AM by Marijan Horsky [Paessler Support]