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Why do I keep getting these tickets?! "We recommend Windows Server 2012 R2 or later"




I keep getting these tickets "We recommend Windows Server 2012 R2 or later". However, it is running on Windows 10 Pro, which exceeds your requirements, so why am I getting these over and over?


prtg ticket

Created on Jun 30, 2020 1:24:02 PM

2 Replies



Hello there,

Please let use know where you get this ticket and how the message looks like. If you write a mail to "[email protected]", you can also attach a screenshot, so we can take a closer look at this.

If you want to deactivate ticket notifications, you can do this in Setup | Account Settings | My Account in the Ticket System section.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Jun 30, 2020 1:46:15 PM by  Birk Guttmann [Paessler Support]



I've received these on two separate PRTG installations, both on Windows 10 Pro. I get an e-mail notification of the ticket and the ticket also shows up in the PRTG portal under tickets.

Created on Jun 30, 2020 1:52:33 PM

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