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Install PRTG in virtual machine



Hello, good morning, I am new to this. I am trying to install prtg in a virtual machine with windows server 2019 operating system, the problem I have is that it does not recognize my devices at the root, I would like to know if there is any special way to install prtg in a virtual machine.

Any link that you can recommend me?

I would greatly appreciate your comments

Thank you

prtg virtual-machine windows-server-2019

Created on Jul 10, 2020 4:57:22 PM

1 Reply



Hi there,

There is no difference in installing PRTG on a physical server and a virtual server. We only recommend that you virtual server is configured to assign PRTG dedicated hardware resources.
Therefore, please let me know which error message occurs?

Created on Jul 13, 2020 7:30:31 AM by  Moritz Heller [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.