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PRTG alert: Error by lookup value 'Shutdown' in channel 'Fan 3 State (Fan 3)'

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One of our main routers started throwing this message and we are trying to determine if the fan is actually in a down state or not.

Error by lookup value 'Shutdown' in channel 'Fan 3 State (Fan 3)' Ran thru some knowledgebase info. but was unable to locate any info. I did however find that I could run an SNMP Test and perform a "walk" which I did and received the following error msg. Any direction would be greatly appreciated. Thanks!

7/24/2020 9:31:45 AM (6 ms) : SNMP v1 7/24/2020 9:31:45 AM (8 ms) : Walk 1.3.6.1.4.1.9.9.13.1.4.1.3.index Fan State 7/24/2020 9:31:45 AM (10 ms) : Error: -2007

error--2007 fan-state prtg shutdown snmp

Created on Jul 24, 2020 5:17:28 PM by  River Rock Casino Administrators (0) 1



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When querying the system uptime using those credentials, it's properly shown? Has the appliance been restarted?

Created on Jul 27, 2020 2:23:12 PM by  Stephan Linke [Paessler Support]



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