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Sensors IPFIX no data

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Hi I have a constraint on the IPFIX sensors suddenly No data, but for the last 2 such sensors are still active. Please help

netflow-v9 prtg prtg-network-monitor

Created on Aug 6, 2020 7:59:16 AM by  setiawan9220 (0) 1



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Did you already try to restart the PRTG Core Server service? If that doesn't help, please pause the Sensors and use our Netflow/IPFix Tester (https://www.paessler.com/tools/netflowtester) to verify that packets are indeed received.

Created on Aug 6, 2020 3:00:41 PM by  Stephan Linke [Paessler Support]



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Hello. I have done all these steps and the results are not successful, even though after I use the Netflow / IPFix Tester program (https://www.paessler.com/tools/netflowtester) the data can be received. Please help.

Created on Aug 12, 2020 9:20:44 AM by  setiawan9220 (0) 1



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Note that the tester is not going to make it actually work - did you receive data within the Tester? Could you post a screenshot with a few flows logged in the same?

Created on Aug 12, 2020 9:40:03 AM by  Stephan Linke [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.