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New Device Notification

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I want to be notified (by SMS or email) when the Auto Discovery process picks up a new device. How to I configure the PRTG Network Monitor to do this?

device discovery notifications

Created on Aug 11, 2020 8:13:49 PM by  giant46man46 (0) 1



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Hi there,

this is not possible, since all notification needs to be triggered by a notification trigger. The only thing I can think about is a scheduled script which checks the number of Sensors via an API call.

As a side note, please refer to the following article which explains why we can't really offer any customization help for PRTG: https://kb.paessler.com/en/topic/78334-what-is-your-position-towards-customizing-the-prtg-web-interface

Created on Aug 12, 2020 10:32:41 AM by  Moritz Heller [Paessler Support]



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According to the manual this seems to be possible: PRTG creates a notifying ticket when at least one new device or sensor has been discovered


Sensors | Multi Channel Sensors | Tools | Notifications

Kind regards,

[[http://prtgtoolsfamily.com]] PRTG Tools Family

Created on Aug 14, 2020 1:51:50 PM by  PRTG Tools Family [prtgtoolsfamily.com] (13,263) 3 4



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I can confirm that PRTG creates a ticket for every Auto Discovery. However, you will only receive an email if you have enabled the notification for tickets in "Setup | Account Settings | My Account, section Ticket System".

Created on Aug 17, 2020 6:08:47 AM by  Moritz Heller [Paessler Support]



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