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I need activate license on other installation

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I need to activate the prtg key in another installation because the current server is faulty. For this, what should I do?

prtg snmp wmi

Created on Aug 14, 2020 3:49:39 AM by danny (0) ●1



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Hi there,

Therefore, please go to Setup | License and click Deactivate this License. Afterwards you can activate the license on a new system. The license will still work for 30 days on your old server.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Aug 14, 2020 10:24:06 AM by Birk Guttmann [Paessler Support]



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Setup | License and click Deactivate this License. not exist

Created on Aug 14, 2020 4:30:52 PM by danny (0) ●1



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Hi there,

Please make sure to log in with an administrative user here. If it is still not displayed, please open a case ([email protected]) and provide us with a screenshot of the license interface.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Aug 17, 2020 7:48:51 AM by Birk Guttmann [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.