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PRTG Agents

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I have been unable to find any information on PRTG agents, including where to download them. The PRTG videos seem to imply that the only way to monitor things is either WMI or SNMP. That implies that if we need to monitor things that are not accessible by default via WMI or SNMP we have to figure out some way to do so. For example, we are software developers and our solutions are use components such web servers, databases, various middle-ware and so forth. These do not usually come with the ability to monitor them using either WMI or SNMP. What do people do in such cases or is PRTG really not intended for that?

agent prtg snmp

Created on Sep 1, 2020 11:17:01 AM by  CptSheridan (0) 1



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Hello,

Thank you for your KB-post.

Please note that PRTG does not use agents that are typical for some other monitoring solutions.

Instead of that, PRTG is agentless and has probe(s) - their purpose is to send monitoring requests, to collect responses from the target devices and to forward them to the PRTG core server for further data processing. The main probe is called a local probe and it is installed together with the core server on the PRTG host. That probe is sufficient to send monitoring requests to all devices in its network - there is no need to install a probe (or an agent) on each device. If some devices are unreachable from the main probe due to network settings, then you can install a remote probe in a separate network.

Back to your question - if some devices/components do not support monitoring protocols and technologies such as SNMP or WMI, there is a variety of other options - e.g. database sensors, web server sensors, EXE script sensors, etc.

On this page you can find a list of all available sensor types: https://www.paessler.com/manuals/prtg/available_sensor_types

Best regards

Created on Sep 1, 2020 1:03:33 PM by  Isidora Jeremic [Paessler Support]



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