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Not able to ping from PRTG



Having intermittent ping issue to multiple WAN IP via PRTG but able to ping via Server cmd at the same time

ping-sensor prtg-network-monitor wan

Created on Sep 9, 2020 1:18:33 AM

1 Reply



Hi there,

please validate that PRTG uses the same network interface as the CMD if you have multiple installed on the server. You can also define this in the "PRTG Administration Tool" on the corresponding Probe server.

Created on Sep 9, 2020 9:15:34 AM by  Moritz Heller [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.