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PTRG upgrade question




I'm currently running Monitor and am looking into upgrading to version and I have some questions as I'm new to the system:

Can this be upgraded directly or do I need to install any other versions before going to

Are there any other considerations I should be making?

prtg support upgrade

Created on Sep 9, 2020 9:28:42 AM

1 Reply




Thank you for your post.

You can update from the 17.232.2279 to the latest PRTG version directly. You only need to make sure that you still have active maintenance (can be checked under Setup>License). You can then update by going to Setup>Auto Update>Status and check for new updates.

Before the update, please make sure that your server meets our system requirements.

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Sep 9, 2020 12:01:33 PM by  Sasa Ignjatovic [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.