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How does PRTG recognize manufacturers?

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After adding device with auto-discovery, I can see that a word indicating an manufacturer such as HP, Cisco, Dell appended to the existing name

Too often this information does not match the actual device.

Here is an example. Although it is the HP DL20 server, it is misrecognized as a Cisco Device. ------------------------------------------------------------------- WIN-0FJ4N08JMC7(192.168.0.205) [Cisco Device IIS] -------------------------------------------------------------------

Which OID does PRTG collect with?

auto-discovery device device-name

Created on Sep 28, 2020 8:27:36 AM by  Jonathan_Jung (1) 2



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Hello Jonathan,

PRTG compare the received results from the scan of the OIDs with an internal database. In some cases manufacturers are using same OIDs, so it could be possible that there are some wrong matches.


Kind regards

Felix Wiesneth - Team tech Support

Created on Sep 29, 2020 8:16:00 AM by  Felix Wiesneth [Paessler Support]



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There are a lot of wrong matches since 20.x.x.x version. I am using 20.3.62.1397.

Here are some examples.

------------------------------------------------------------

HP StorageWorks P2000 G3 [Cisco Device]

Samsung M453x Series [Cisco Device HP Printer]

WIndows 2012 Server [Cisco Device]

HP-UX vm02 [Cisco Device]

------------------------------------------------------------

Created on Oct 19, 2020 9:33:46 AM by  Jonathan_Jung (1) 2

Last change on Oct 19, 2020 11:05:24 AM by  Felix Wiesneth [Paessler Support]



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Hello Jonathan,

I would like to investigate more deeper. Please contact [email protected] with this ID in subject: PAE2024277. Thank you in advance.


Kind regards

Felix Wiesneth - Team Tech Support

Created on Oct 19, 2020 11:26:02 AM by  Felix Wiesneth [Paessler Support]



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