What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Adding a Windows API (Event Log) user error

Votes:

0

I am getting the following error after I add a Windows API Event Log.

Logon failure: The specified username is invalid(2202) (code: PE029)

Is their anyway to test this out on the PRTG or target Windows server side?

eventlog prtg user

Created on Oct 3, 2020 4:46:43 AM



Best Answer

Accepted Answer

Votes:

0

I actually found a solution while I was waiting for this post to be approved. For the Windows credentials at the Device level. I had the server name listed in the "Domain or Computer Name" field. Once I changed this to the Active Directory suffix, my sensor went into the Up state.

Created on Oct 4, 2020 3:08:38 PM



2 Replies

Votes:

1

Hi there,

Thanks for your KB thread. This KB article might be helpful.

Logon failure: The specified username is invalid(2202) (code: PE029)

Let us know if you need more support. Thanks.

With Kind Regards,
Paessler Technical Support
Chan Siau Hen

Created on Oct 4, 2020 3:56:09 AM by  Chan Siau Hen [Paessler Technical Support]

Last change on Oct 4, 2020 3:57:22 AM by  Chan Siau Hen [Paessler Technical Support]



Accepted Answer

Votes:

0

I actually found a solution while I was waiting for this post to be approved. For the Windows credentials at the Device level. I had the server name listed in the "Domain or Computer Name" field. Once I changed this to the Active Directory suffix, my sensor went into the Up state.

Created on Oct 4, 2020 3:08:38 PM




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.