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Prtg doesn't send email notification



Hello, i configured my Prtg server. Test e-mail works correctly. I create a Failed Login sensor like that "Logfile: Security / Event Type: Security Audit Failure / Filter by id: 4625" Scanning: 60sec If a Sensor Qurty Fails: set sensor to warning for 1 interval, then set to down

Notification Trigger. State Trigge When sensor state is Down for at least 10 sec, perform Email and push notification to admin

That's it. If i try to insert wrong password for an RDP session i see the Alarm in web page, Sensor going down but nothing happened, no emails, no notification. I check mail server but there isn't any connection.

What can i do?

emails notifications windows-event-log

Created on Oct 6, 2020 2:27:45 PM

1 Reply




Depending on how many messages are coming into that sensor, the 10 second threshold might be too small. What happens if you set the threshold to 0 seconds? Does that send too many emails?

Benjamin Day
[Paessler Support]

Created on Oct 7, 2020 3:20:55 AM by  Benjamin Day [Paessler Support] (1,441) 2 1

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.