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What causes a Access violoation ?

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I have a problem with SNMP FUJITSU SYSTEM HEALTH V2 SENSOR.

The problem is an error occurs with the following message:"Access violoation at address00A7695E in module 'PRTG Probe.exe'. Read of address 00000015 in FujitsuiRMC sensorlib."

The name of the sensor is 'iRMC Overall Status: NULL'.

There are dozens of sensors with this issue.

PRTG Version is 20.3.62.1397.

Could you tell me a solution to this problem?

And please tell me the OID that this sensor request.

access fujitsu health-sensor snmp violation

Created on Oct 13, 2020 9:15:33 AM by  Jonathan_Jung (1) 2



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a few things to try

- update PRTG and OS to latest

- take a look at the log files, search your system for "Paessler\PRTG Network Monitor\Logs", try to delete and recreate the sensor then check the logs again for any clues

-turn off hardware acceleration, not a likely cause but just in case the issue is not software based

Created on Nov 25, 2020 7:01:45 PM by  aj (20) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.